Rivyaa is a homegrown Indian brand creating handcrafted decor, jewellery, and deeply personalised gifts. We are a small, passionate team who believe in the enduring magic of things made by human hands — not machines.

Every product you receive has been shaped, painted, stitched, or sculpted with care. It carries the weight of someone's attention and time. That's what makes it different.

We specialise in customisation — names, dates, photos, messages — because every gift should feel like it was made for exactly one person. Because it was.

• 100% Handcrafted — No factory lines. Every piece, made by hand.
• Fully Customisable — Your name, your story, your memory.
• Proudly Made in India — Supporting local craft and artisans.
• Packed with Love — Because the unboxing is part of the gift.

Rivyaa started the way most beautiful things do — quietly, with love. Our founder was searching for a truly personalised gift for someone special. Everything felt mass-produced, hollow, not enough. So she made it herself.

That one handmade piece, given with everything she had, started something that couldn't be stopped.

Rivyaa — drawn from Sanskrit meaning "one who is radiant, shining, full of grace." We chose it because every person who receives a Rivyaa creation deserves to feel exactly that.

What began in a small room grew into something much larger — carried forward by customer love, word-of-mouth, and the quiet joy of watching people's faces when they open something made only for them.

Today, Rivyaa ships across India. Every order is still packed with the same care as that very first piece.

• The smile when someone sees their name crafted in gold
• The couple who orders something for their anniversary, every year
• The parent who sends a photo of their child's birthday with our decor
• The handwritten thank-you notes we save in a folder

A little corner where we share gifting ideas, behind-the-scenes stories, care guides, and everything handcrafted.

We handle all order tracking personally through WhatsApp — no login, no bots. Send us a message and we'll reply with your order status right away.

• Custom / Personalised Orders: 3–5 business days to handcraft
• Delivery across India: 5–7 business days after dispatch
• Tracking link: Shared on WhatsApp once dispatched

Raise a return request within 5 to 7 days of receiving your order. Contact us via WhatsApp +91 62394 46372 with your order details and clear photos.

• Product arrived damaged or broken
• Wrong item was sent
• Significant manufacturing defect
• Does not match the description
• Personalisation was done incorrectly by us

• Customised products where personalisation matched what you provided
• Returns raised after 7 days of delivery
• Damage caused by the customer after delivery
• Change of mind after production has started

We ship pan-India via trusted courier partners. We're working on international shipping — follow us on Instagram for updates.

• Custom / Personalised Orders: 3–5 business days to handcraft + 5–7 days delivery
• Ready-to-ship Items: Dispatched within 1–2 business days
• Metro Cities: Usually 3–5 business days after dispatch
• Other Locations: 5–7 business days after dispatch

• Free Shipping on orders above ₹499
• ₹60 flat on orders below ₹499
• Actual charges shown at checkout

Once your order is dispatched, we send a tracking link via WhatsApp. You can also message us anytime at +91 62394 46372 for a status update.

All orders are carefully bubble-wrapped and packed in branded boxes or pouches. Gift wrapping with personalised message cards is available on request — just let us know while ordering.

At Rivyaa, your privacy matters. This policy explains what information we collect, how we use it, and how we protect it.

• Order Information — Name, address, phone, email when you place an order
• Customisation Details — Names, dates, photos, text you provide for personalised products
• Communication Data — Messages sent via WhatsApp, email, or our website
• Payment — We do not store card or UPI details; payments are processed securely

• To process, fulfil, and deliver your orders
• To communicate about order status and queries
• To send updates about new products or offers (with your consent)
• To improve our products and service

We do not sell, rent, or trade your personal information. We share only necessary delivery details with our courier partners.

• Request to view, update, or delete your personal data at any time
• Opt out of marketing communications at any time
• Contact rivyaa.in@gmail.com to exercise these rights

By placing an order with Rivyaa, you agree to the following terms. Please read carefully.

• All custom orders require full payment in advance
• Orders are confirmed only after payment is received
• We may cancel orders in unforeseen circumstances with a full refund

• You are responsible for providing accurate customisation details
• Rivyaa is not liable for errors caused by incorrect customer input
• Changes may not be possible once production has begun

• Total estimated time: 8–12 business days for custom orders
• We are not responsible for delays due to courier services or incorrect address

• Returns accepted within 5–7 days for eligible items
• Personalised products non-returnable unless defective on our part
• Cancellation not possible once production has started

All designs, images, and content on Rivyaa's platforms are our intellectual property and may not be reproduced without permission.

This policy explains how Rivyaa uses cookies and similar tracking technologies on our website.

Cookies are small text files stored on your device when you visit our website. They help the site work properly and remember your preferences.

• Essential Cookies — Required for the website to function (cart, login session)
• Analytics Cookies — Help us understand how visitors use our site
• Preference Cookies — Remember your settings and choices
• Marketing Cookies — Used to show relevant ads (only with your consent)

You can control cookies through your browser settings at any time. Disabling essential cookies may affect site functionality.